How do I make a complaint to BIG W?
How do I make a complaint to BIG W?
If you wish to complain to Big W, call the complaints line on 1300 244 999.
Who owns BIG W in Australia?
Woolworths Group
BIG W is an Australian chain of discount department stores, which was founded in regional New South Wales in 1964. The company is a division of Woolworths Group and as at 2019 operated 182 stores, with around 22,000 employees across Australia and Asia.
How long do you have to return to BIG W?
90 days
BIG W gives you 90 days to return a product that you’ve changed your mind on.
Can I cancel Click and Collect BIG W?
We aim to process your order as soon as it is received, therefore, unfortunately, you cannot cancel or amend an order once it has been placed.
Does BIGW price match Australia?
Your price match policy (at http://www.bigw.com.au/help/BIGWMissionandvaluesContent) states that “If by chance you should find an identical item currently advertised at a lower price by another store, we guarantee to match the price on the spot.
What’s the W in Big W?
Woolworths Supermarkets
BIG W’s name reflects the relationship it has with Woolworths Supermarkets and the W stands for Woolworths.
Can you return items to Big W without receipt?
No Receipt! “BIG W will happily give customers a refund or exchange within 90 days of purchase, provided they have a proof of purchase and the product is still in its original and saleable condition (and packaging with all accessories included has not been worn or used) and if a perishable product, is not expired.
Do I need a receipt to return a product?
Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Can you return without a receipt Big W?
Can someone else pick up your click and collect?
Yes they can. Please make sure they have a copy of your order confirmation email, or order number, and the details on your order: your full name and phone number, as well as their own ID (i.e a driving licence, passport, utility bill, credit/debit card).
Where is the Big W head office located?
Big W – Head Office is a company located at Bella Vista, Australia,address is 1 Woolworths Way,Zipcode is 2153, Contact by Tel: 8 885-8000.
How many Big W stores are there in Australia?
BIG W is one of Australia’s most loved brands and has been part of our families for over 40 years. At BIG W, we put our customer and team first across our network of 183 stores nationally. We sell exclusive great quality BIG W brands at great prices for Aussie families.
How is customer service at Big W Epping?
1 out of 5 stars. Worst customer service at big w Epping and craigieburn. Never get the help I need about products and staff are too lazy to find out anything. All I ever get is attitude and no help, don’t know why I bother shopping there.
What to buy at the Big W sale?
BIG Winter clearance. Huge savings on last-chance items. While stocks last. At home essentials. Everything you need to keep the family happy at home. Big Brands, low prices. Keep fit & release endorphins at home. Craft creations to keep the kids busy these school holidays.