What happens if I lose my Santander Railcard?

What happens if I lose my Santander Railcard?

You can apply for a replacement online. Please note that you can only apply for a replacement Santander 16-25 Railcard 5 days after the date of original purchase. You can have one replacement each year of your Railcard validity.

Why has my railcard disappeared from the app?

A: If your download code isn’t working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your 26-30 Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

Who is not eligible for the 16-25 Railcard?

To be attending a recognised college or university, for over 15 hours a week, at least 20 weeks a year. Unfortunately, Open University, distance learning and part-time courses do not qualify. To have the mature student section of the 16-25 Railcard application form completed by your College or University.

Can you smile in Railcard photos?

Yes, you will need to provide a suitable image for your disabled railcard when you apply. ❓ Can you smile on a railcard photo? Your expression needs to remain neutral in your photo. Your photo may be rejected if you smile.

Can I still use my card online if I’ve lost it?

If you’re wondering, “If I order a new debit card can I still use the old one?” for online purchases, the answer is no – the account itself is on hold.

Can you change railcard to digital?

You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

Can you use a 16-25 Railcard before 9am?

Yes you can. However, for all journeys made between 4:30am and 10:00am Monday to Friday a minimum fare of £12 is payable. There is no minimum fare when you travel at weekends, on Public Holidays, or during July and August.

Do senior Railcards have a photo?

You will be asked to provide either a passport or driving licence number and you will also need to provide a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.

How old do you have to be to get a 16-25 Railcard?

Take a look at all the ticket types you can make savings on with a 16-25 Railcard. You are eligible if you’re aged between 16-25, or over the age of 26 and in full-time education. Please see our eligibility criteria for more information. There are plenty of ways you can use your Railcard, for both long and short trips.

When does the 16-17 Saver rail card start?

Whilst the existing 16-25 Railcard offers a 1/3 off leisure travel, the new 16-17 Saver will extend the 50% child discount to 16 and 17 year olds. You’ll be able to start buying tickets for travel from 2 September 2019 and can choose to either have your 16-17 Saver on your phone, or have a printed card sent to you via post.

What happens if I Lose my National Rail card?

We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. You will need to log in to your account and order a replacement online. You can only apply for a replacement Railcard seven or more days after the date of the original online purchase.

How can I replace a stolen National Rail card?

You can also Contact Us by phone, email or post. To replace a stolen Railcard you bought at a station you need to go to a station with your crime reference number/documentation and some form of identification. Here you can buy or renew your Railcard, update your details and report a Railcard lost/stolen.