How do I get Infoblox support bundle?

February 12, 2021 Off By idswater

How do I get Infoblox support bundle?

To download a support bundle:

  1. From the Grid tab, select a member check box, and then click Download -> Support Bundle from the Toolbar.
  2. In the Download Support Bundle dialog box, select the files you want to include in the support bundle, and then click OK:

What is support bundle?

A support bundle is an archive that is available for the customer to download via the Support tab of the On-Prem Console or the Replicated CLI. The support bundle has a default timeout of 120 seconds, after which only files and commands that have completed will be included in the downloaded bundle.

How do I find my infoblox serial number?

The serial number/hardware ID can be viewed under the Grid -> Grid Manager -> Members tab in the Grid Manager GUI, and the serial number/hardware ID and license information can be viewed under Grid-> Licenses. These details can also be viewed by using the “show license” command in CLI for each appliance.

How do I access Infoblox GUI?

When an Infoblox appliance functions as an independent appliance, you launch System Manager to access the Infoblox GUI. When the appliance is in a grid, you log in to the grid master and launch Grid Manager.

How can you generate a support bundle?

In the vCenter Server Appliance Management Interface, click Summary. From the top menu pane, click the Actions drop-down menu. Click Create Support Bundle and save the bundle on your local machine.

How do I create a support bundle in Jenkins?

Generating a support bundle from the CLI jar from the server (go to /cli/ to get a link). You may also need to make sure you have authenticated to the CLI, for example by uploading an SSH public key to your Jenkins user account. This command generates the support bundle and saves it to the path you provided.

How can I check my license Infoblox?

Go to https://support.infoblox.com/app/licenses (you have to log in with your support account) and click the Licenses menu.

How do I join Infoblox Grid?

To join a single appliance and HA pair to a Grid using the Grid Manager GUI:

  1. Log in to the appliance or HA pair that you want to add to the Grid.
  2. From the Grid tab, select the Grid Manager tab -> Members tab.
  3. Expand the Toolbar and click Join Grid.
  4. In the JoinGrid dialog box, enter the following:

How do I change my admin password in infoblox?

A password can be changed as follows:

  1. By the local admin in the User Profile page. For more information, see Changing the Password and Email Address.
  2. By the local admin when a password expires or when the admin first logs in. Note that this applies to logging in to the CLI or WebUI.
  3. By a superuser admin.

How do I get a vCenter support bundle?

Collecting a support bundle from vCenter 5. x Server Appliance using a web browser

  1. Log in with your credentials or as the local administrator.
  2. Click the vCenter Server tab.
  3. Click the Status tab.
  4. Click the Download vCenter Server Support Bundle link. After completing, the support bundle is located on the VCSA at:

How big is a vmware support bundle?

Before we go deeper, here’s a small note: the support bundle can bloat to 300 MB, depending on what it contains, the frequency of infrastructure configuration changes, and how long ago the last change has been made.

Is Jenkins a free tool?

Jenkins is absolutely free i.e open-source tool and helps in automating all kinds of tasks associated with the building, testing, delivering and deploying an application. Jenkins can be installed through system packages provided or can run alone provided JRE is installed in the machine.

Where do I find support bundles in Infoblox?

From the Master Grid tab, select the Members tab -> member check box, and then click Download -> Support Bundle from the Toolbar. Core Files: Infoblox recommends that you include these files only when requested by Infoblox Technical Support.

What kind of files are included in support bundle?

By default, the appliance includes the following files in the support bundle: core files, current logs, and rotated logs. Because core files can be quite large and take a significant amount of time to download, Infoblox recommends that you include core files in the support bundle only when requested by Infoblox Technical Support.

Do you put the current logs in the support bundle?

Current Logs: Infoblox recommends that you always include these files in the support bundle. Rotated Logs: These are rotated logs that contain historical information. Navigate to the location you want to save the file and change the file name. Do not change the .tar.gz file extension in the file name.

What does a support bundle in tar.gz contain?

A support bundle is a tar.gz file that contains configuration files and the appliance system files. You can download a support bundle for each member in the Master Grid. When you download a support bundle for an HA pair, it includes the files of both nodes in the HA pair.