How do I get my money back from Takealot?
How do I get my money back from Takealot?
Exchange or replacement / account credited Once your Takealot account has been credited, you can use the credit towards other purchase on the website. Alternatively, once you have received confirmation that your account has been credited, you can request a refund instead of the credit.
How do I contact Takealot telephonically?
With a focus on cutting-edge technology, the Takealot Delivery Team offers an uncompromising level of service to both customers and suppliers. To report a driver incident or share a compliment or suggestion call 087 362 7666.
Can I cancel my Takealot order after payment?
“If you have paid already, your order can’t be cancelled and your items can only be returned to us after they’ve been delivered. You can do this by following our returns process, as long as your order falls within our Returns Policy.”
How do I complain to Takealot?
Takealot contact number for customer care The number to get in touch is 087 362 8000 – you will be given a number of options when you dial. Listen carefully to make sure you press the right one. If you are calling regarding an order, make sure you keep your order number handy to make the process smoother.
Do I need the packaging to return a faulty item?
You do not need a till receipt or original packaging. A bank statement will serve as proof of purchase. This may mean you have to return the item in the original packaging and with the receipt. You may also be offered a credit note or an exchange, rather than a refund.
Where can I contact Takealot?
If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please get in touch with us via our Help page on the Website or you can contact our call centre on 087 362 8000.
How do I reschedule my Takealot delivery?
To reschedule your delivery, follow these easy steps:
- Go to your Orders page.
- Select the order you would like to reschedule.
- If your delivery is eligible for rescheduling, a Reschedule Delivery button will be displayed on the Order Detail page.
- Choose a new delivery date from the available options and select Save Date.
How much do Takealot drivers earn?
Become a driver partner with Takealot! Hundreds of Takealot delivery drivers earn between R5000 & R12000 per month, so sign up today.
Who is the CEO of Takealot?
Mamongae Mahlare
CEO Kim Reid becomes chair to focus on the group’s longer-term growth ambitions. Online retailer Takealot has appointed industrials veteran Mamongae Mahlare as its new group CEO, effective from October 1.
How do I follow up on Takealot order?
We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email. You can also track your delivery at any time by selecting the Order from your Order History on your Takealot Account profile here. This is the most current tracking information we have for your order.
Can an online order be Cancelled?
You can cancel an online order in writing, by fax or by email, and a cancellation form should also be made available although it’s sensible to stick with the process the retailer has set up – if it’s reasonable. The retailer shouldn’t make cancelling an online order unnecessarily difficult.
Is the Takealot refund policy a fake?
Takealot refund policy a fake ! Bought a smart TV from Takealot for just short of R4000.00. When the delivery was done, the driver drove (in a private vehicle) opel corsa with boxes literally falling all around him. To get to my delivery he had to literally unpack the car with boxes falling out.
How much does a smart TV cost on Takealot?
Bought a smart TV from Takealot for just short of R4000.00. When the delivery was done, the driver drove (in a private vehicle) opel corsa with boxes literally falling all around him. To get to my delivery he had to literally unpack the car with boxes falling out.
Why did Takealot refuse to refund my Samsung TV?
The online retailer said he didn’t qualify, because of exactly when he bought the Samsung TV. Then Twitter users started punching holes in the promotions’s terms and conditions.
What happens if I cancel my order on Takealot?
Takealot will indicate the rejection of your order (by Takealot itself or the Third Party Seller) by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid. Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice.